- Update
In this post, you will find continuously updated information on the pre-order status of our flagship model XMG NEO 16 (A25/E25) and its sister model XMG PRO 16 (E25). Important updates are marked with the date.
Current delivery dates
19 May 2025: Table has been updated.
13 May 2025: There has been a slight delay on the shipment of XMG NEO with AMD Ryzen and RTX 5070 Ti. Customers with RTX 5070 Ti have been informed by mail. See table below for latest dates.
Reasons for the delay: last week’s activities in South Asia seemingly caused disruptions in international air traffic due to closure of air spaces, causing delays for our inbound shipments from East Asia as well.
This has caused our batch with RTX 5070 Ti to miss its scheduled flight and divert to alternative, indirect routes.
Shipment is en-route now (not arrived yet, but en-route), and we expect assembly in Leipzig to begin around May 20, together with the already inbound batch with RTX 5080. RTX 5090 will be around one week later.
Once shipments have arrived, we kindly ask for your patience while we process individual orders with the necessary diligence and quality control.
Below, we summarise the most important changes and time frames for the various configurations.
| Configuration | Information |
|---|---|
| XMG NEO 16 (E25) with Intel and standard display | Production and shipping is on-going. |
| XMG NEO 16 (E25) with Intel and Mini LED display | Production and shipping is on-going. |
| XMG NEO 16 (A25) with AMD Ryzen and RTX 5070 Ti | Production and shipping has been on-going since May 19. |
| XMG NEO 16 (A25) with AMD Ryzen and RTX 5080 | Production and shipping has been on-going since May 19. |
| XMG NEO 16 (A25) with AMD Ryzen and RTX 5090 | Production and shipping are scheduled to begin on May 26. |
| XMG PRO 16 (E25) with Intel Core Ultra 9 275HX | Production and shipping is on-going. |
| XMG PRO 16 (E25) with Intel Core i9-13900HX | Production and shipping is on-going. |
Remark: Variants with AMD in this table include both Ryzen 9 9955HX and 9955HX3D.
Notice on DDR5 CSO-DIMM availability
Sometimes we have minor bottlenecks in the CSO-DIMM supply for Intel Core Ultra 275HX. But RAM supply is generally a moving target and not related to the general availability of XMG PRO and XMG NEO. In other words: RAM shipments are small and frequent, usually arriving just-in-time. If you see any notice in our only ship regarding DDR5 CSO-DIMM availability, these notices most likely apply only to new orders, not to previously placed pre-orders. In the unlikely case that a DRAM bottleneck affects a previous order, we would inform individual customers by e-mail.
Notice on software bundles
Two new software bundles are now available with XMG PRO and XMG NEO (2025):
- With GeForce RTX 50 Series: DOOM: The Dark Ages
- With Intel: Dying Light: The Beast / Civilization VII
These software bundles will also be granted retroactively to existing pre-order customers, even if the order was placed before the promotion started. Eligible customers will receive their game codes proactively by email a few days after their laptop has shipped.
Current status of G-SYNC and NVIDIA Advanced Optimus
30 April 2025: no change from the status as of 10 April 2025. Validation by NVIDIA is still ongoing for XMG NEO 16 (A25/E25).
10 April 2025: There is no fundamentally new information compared to our communication of 28 March 2025. The following still applies:
- The delivery is without G-SYNC and NVIDIA Advanced Optimus.
- The feature has been removed from the product specifications until further notice.
- However, we are still working on validating G-SYNC and NVIDIA Advanced Optimus in all variants of XMG NEO 16 (A25/E25).
- It is still possible that a validation will be successful.
- At the same time, however, we cannot give any formal guarantee.
- As soon as the validation is successful, the feature can be activated via a firmware update.
Note: These statements only apply to the display in the laptop. NVIDIA G-SYNC and AMD FreeSync are supported on external monitors from the outset. The MUX switch for manually switching between NVIDIA Optimus and ‘dGPU-only’ will also be available from the outset.
However, there is one small change:
- Our information from late March still painted a relatively pessimistic picture regarding G-SYNC validation with the Mini LED panel. We were more confident about the standard display.
- Meanwhile, due to technical updates, we are somewhat more optimistic that the Mini LED display could still receive G-SYNC validation. However, as I said, we still can’t make any formal guarantee.
Mini-LED: No Adaptive Sync with Intel (but FreeSync with AMD)?
Current situation
30 April 2025: At the time of the last update, it was still unclear whether VESA Adaptive Sync could be used instead of NVIDIA G-SYNC. It is now clear that
- VESA Adaptive Sync is not supported in XMG NEO 16 (E25) with Intel Core and Mini-LED. The option is disabled (greyed out) via an OEM-adjusted Intel graphics driver.
- The option is greyed out by a modified Intel graphics driver. Thanks to the ‘Extended INF’ mechanism, this modification will also be applied to subsequent WHQL driver updates.
If Intel Adaptive Sync is forced (e.g. by reinstalling with an unsupported Intel graphics driver), this may cause temporary image artefacts on the Mini LED panel, which can persist even after Adaptive Sync has been disabled and even after restarting the device. We therefore strongly recommend against forcing Intel Adaptive Sync.
This limitation only affects the Mini LED panel in the XMG NEO 16 (E25). The limitation only applies to Intel. AMD FreeSync is supported in the XMG NEO 16 (A25) with AMD Ryzen on both panels offered. We are currently quite confident that the upgrade to NVIDIA G-SYNC will be available soon. Once the upgrade is available, there will be no need for Adaptive Sync with Intel.
Previous statement (archive)
Editorial note: Statements that are now obsolete have been crossed out.
10 April 2025: VESA Adaptive Sync (also known as ‘VRR’) is not directly supported by NVIDIA on laptop displays. Adaptive Sync can only be used when the laptop display is connected to the iGPU (AMD/Intel) via NVIDIA Optimus (MSHybrid). In this case, the NVIDIA graphics card can also be used for tearing-free rendering, but the images are output via iGPU.
At present, it has not yet been conclusively clarified whether Adaptive Sync can be supported. Support is not limited to the question of whether Adaptive Sync can be activated, but whether we can guarantee smooth operation. We are working with our technology partners to resolve this issue with utmost priority. As soon as we have more information, we will communicate it immediately.
On-going GPU performance discussion
13 May 2025: After a review by Jarrod’s Tech, titled “Is This a Joke? 5090 vs 4090 Laptop Comparison in 25 Games“, we have posted a commentary statement in this thread:
Please refer to that statement and do not hesitate to join the discussion either on Reddit or in the “XMG NEO – A25 & E25” channel on our Discord server. We are looking forward to your feedback!
Current NVIDIA driver issues
NVIDIA graphics card sometimes remains at lowest possible power stage
5 May 2025: Paragraph has been rephrased with some additional clarifications.
13 May 2025: Title of paragraph has been modified from “does not reach maximum power consumption” to “remains at lowest possible power stage”
A bug in the latest NVIDIA GPU driver affects all current RTX 50-series models, including RTX 5070 Ti, 5080, and 5090. The issue prevents the GPU from reaching full power in some cases. This leads to a major drop in performance (roughly 40%, perhaps more) compared to expected results.
This issue is not limited to XMG laptops, it also affects other brands and vendors.
You don’t need to guess whether your system is affected. The difference is obvious. Either the GPU runs at full performance, or it runs at roughly half power. There’s no in-between.
If the bug happens, it always happens at the very start of a game or benchmark. If your game launches and performs well, it will stay that way until you close it. It won’t start throttling mid-session. That makes it easy to spot and test. You don’t need to keep checking during gameplay.
We’ve reported the issue to NVIDIA and are waiting on a fix. In the meantime, the known workaround still helps: while the game or benchmark is running, use our hotkey button to switch once through all three performance profiles (Balanced → Enthusiast → Overboost). This should restore normal power levels during the same gameplay session.
Despite this bug, we continue to ship systems with the latest NVIDIA WHQL driver for broader stability and compatibility.
NVIDIA GPU remains active after load (Optimus sleep mode defective)
30 April 2025: With the current WHQL driver 576.02, NVIDIA Optimus’ power-saving mode does not work properly:
- After a cold start, the dedicated NVIDIA GPU is initially switched off correctly (GPU power: zero watts).
- As soon as a game or benchmark is started, the GPU activates itself – so far, so good.
- Problem: After exiting the game, the GPU remains active and continues to consume power – even when idle. This also has a negative impact on the CPU package power, as the PCIe lanes remain active.
Here, too, the cause is a bug in the current NVIDIA graphics driver. The problem did not exist in the older driver version 572.84. The problem has been reported to NVIDIA and is expected to be fixed in an upcoming driver update.
Workaround: To measure power consumption correctly when idle or during battery testing, we currently recommend explicitly enabling ‘iGPU-only’ mode in the BIOS. However, this requires a restart.
iGPU power saving function in Control Center is not a workaround (yet): The Control Center includes a new option called ‘iGPU Power Saving Mode’ with settings: ‘ON’, ‘OFF’, and ‘AUTO’. This function is currently not active – the mode currently has no effect on the behaviour of the system.
The function will be added in a later update. Planned behaviour:
- ON: The NVIDIA GPU is consistently put into sleep mode as long as no external monitor is connected, regardless of which software is running.
- OFF: Standard behaviour of NVIDIA Optimus – any application can activate the dGPU.
- AUTO: Same as ‘ON’, but only in battery mode.
Since this feature is not yet functional, enabling ‘iGPU-only’ mode in the BIOS remains the only reliable method for accurately measuring battery life.
Always shipped with the latest NVIDIA graphics driver
Despite the above-mentioned problems, we are shipping with the latest WHQL driver, as these generally offer greater stability in games. The generally somewhat unfortunate situation with NVIDIA graphics drivers is reported in many places in the press.
Other known issues
Inconsistent write speed with SSD Samsung 9100 PRO on AMD Ryzen 9 9955HX/3D
Description:
In write stress tests with single files larger than 1GB, the Samsung 9100 PRO shows reduced write speeds (~2 GB/s) on Fire Range platforms. Read speeds are unaffected. Daily tasks like gaming, app installs, file browsing, and smaller file transfers perform normally. Even in the worst case scenarios, file transfers write speeds at 2 GB/s is still pretty usable until an issue is found.
Test Conditions:
- Samsung 9100 PRO Gen5 SSD on AMD Ryzen 9 9955HX / 9955HX3D (Fire Range)
- Windows 11 24H2
- Various AMD chipset drivers, both older and latest
- Latest BIOS (default settings, RAID off)
- BitLocker on/off – no impact
Notes:
- Issue only appears in synthetic write benchmarks and large file copies, usually starting at 1GB file size.
- No temperature issues – SSD remains cool under load
- Performance peaks near 14 GB/s in some scenarios, confirming no hardware bottleneck
- Likely tied to caching or firmware-level behavior specific to this SSD model
- Reproduced across multiple units and SSDs
- Does not occur with other Gen5 SSDs or on Intel platforms
Status:
We’ve shared full test logs with AMD and Samsung. Based on current evidence, this is not a hardware fault and may be fixable through future firmware or driver updates. We will update this notice when a resolution is available.
New: Memory upgrade to 128 GB with Intel Core Ultra
10 April 2025: For XMG NEO 16 (E25) with Intel Core Ultra 9 275HX, we now offer the option of expanding the memory to up to 128 GB DDR5-5600.
As we currently only have a limited number of these memory modules available, allocation will be in the order in which upgrade requests are received. Customers are kindly requested to inform us of their upgrade request by email – simply reply to our last email or to your order confirmation. The difference in price can be found in the configurator in the shop.
| Possible upgrade | Current status |
|---|---|
| 2 × 64 GB DDR5-5600 with Crucial CT64G56C46S5 | Validation in XMG NEO 16 (E25) with Intel is complete. Upgrades can be ordered immediately. The availability of the modules is still limited, but we will be able to serve the first customers with these modules. |
| 2 × 64 GB DDR5-6400 with Crucial CT64G64C52CS5 | We have requested samples from Crucial but do not yet have a timeline for when they will arrive. From a technical standpoint, there are currently no known issues that would prevent future compatibility. However, we will only be able to give a specific outlook as soon as we have sufficient samples. We do not offer this configuration at the moment. |
Are RAM configuration higher than 96 GB foreseeable with AMD Ryzen?
30 April 2025: AMD has now responded to our enquiry. We have provided AMD’s development partners with 2 × 64 GB module samples. However, it is currently unclear whether these efforts will lead to official 128 GB support in the future.
28 March 2025: These upgrades are not foreseeable with AMD Ryzen 9 9955HX(3D) because AMD specifies the maximum memory capacity of the CPU as 96 GB. Source: spec sheet (open link, click ‘Expand all’, Ctrl+F: 96). An attempt to install our 2 × 64 GB modules resulted in the system failing to boot (‘no boot’ situation). A request to AMD as to whether the previously validated 96 GB configuration really represents the actual maximum for this CPU generation Ryzen 9055 series (‘Fire Range’) has so far remained unanswered.
What CPU and memory tuning options will XMG NEO offer with Intel and AMD?
30 April 2025: The table below has been expanded to include options now supported for SMT and CCD control for AMD.
XMG NEO 16 (2025) supports the following features with both AMD and Intel:
- Preconfigured performance profiles from Balanced to Overboost
- Creation of a manual performance profile with user-defined CPU and GPU power limits, including customization of PL1, PL2, and PL4 (Intel) or SPL, sPPT, and fPPT (AMD)
- Manual control of the MUX switch (switching between MSHybrid, iGPU-only, and dGPU-only)
- Option to disable TPM 2.0
- Option to disable Secure Boot
- Automatically enabled support for virtualization technologies
- Setup of hardware encryption with compatible SSDs
- Setup of RAID arrays, especially RAID 1
The following table outlines options that differ between AMD and Intel:
| XMG NEO 16 (A25) with AMD | XMG NEO 16 (E25) with Intel |
|---|---|
| Supported: ✅ Factory-level optimization of PBO (Precision Boost Overdrive) in cooperation with AMD, including tuning of TDC and EDC. ✅ Standard frequency/voltage curve in compliance with AMD guidance. ✅ Automatic support for DDR5-5600 CL46 (SO-DIMM). ✅ Options to disable individual cores or CCDs (Core Chiplet Die). ✅ Options to disable SMT (Simultaneous Multithreading). Not available: ❌ Manual adjustment of the CPU Curve Optimizer (undervolting). ❌ Manual tuning of PBO, TDC, or EDC. ❌ Options to adjust memory clock speeds and latencies or to load XMP/EXPO profiles. | Supported: ✅ Manual undervolting via BIOS setup. ✅ Option to disable Undervolt Protection to allow undervolting via Windows software. ✅ Manual tuning of memory clock speeds and latencies. ✅ Manual loading of XMP profiles. ✅ Individual core configurations, e.g., disabling specific E/P cores or all E cores. ✅ Predefined profiles with AC Loadline tuning. ✅ Automatic support for DDR5-5600 CL46 (SO-DIMM). ✅ Automatic support for DDR5-6400 CL52 (CSO-DIMM). |
It remains to be seen whether additional tuning features will be implemented for AMD at a later date — this depends primarily on AMD’s support. At present, we must assume that, apart from the options listed above, no additional support from AMD will be available.
Current distribution of pre-orders: GPU and CPU configurations
10 April 2025: The following graphic illustrates the approximate quantity ratio of our current pre-orders for XMG NEO 16 (2025) in two pie charts. These values represent a snapshot in time and will likely shift in the coming weeks and months.
On the left side, you can see how the orders are distributed across the available GPU options. Currently, the RTX 5090 is in the lead – a typical picture at the start of a new generation. Many early adopters had been specifically waiting for the top-tier model and planned their purchase accordingly. As the product cycle progresses, the ratio often shifts in favour of the ‘mid-range’ models.
The diagram on the right shows the share of the various CPU variants in the pre-orders to date. If you add both AMD options together, AMD is currently in the lead overall. However, since the AMD Ryzen 9 9955HX3D is not yet shipping, Intel has a slight lead in the current production batch. The quantity ratios also have a corresponding effect on the production planning at our ODM partner. We expect the ratio to shift further once all variants are consistently available. A more detailed breakdown of the combinations of CPU and GPU variants is not intended for publication – we apologise for any inconvenience.
Press reports and reviews
30 April 2025: We shipped the first full review samples this week. We expect the first proper press tests to go online in May. However, the number of press samples is still relatively low at the moment, as we want to serve our pre-order customers (end-customers) first.
On 28 March 2025, several YouTube videos and press articles were published featuring XMG NEO 16 (2025), including technical details and performance comparisons. We will constantly update this list:
- “Forbidden” Disassembly: NVIDIA Laptop RTX “5090” with Water Cooling [Gamers Nexus]
- New Gaming Laptops Tested: RTX 5090, 5080 and Arrow Lake HX [Just Josh]
- AMD Fire Range + RTX 5080/5090 = pure laptop insanity! [Notebookcheck YouTube]
- XMG Neo 16 2025 Preview – The fastest gaming notebook now with AMD, RTX 5000 and 300 Hz Mini-LED [Notebookcheck]
- GeForce RTX 5090 & 5080 Laptop im Test: Benchmarks mit „Max-P“ und TDP-Skalierung von 80-150 W [Computerbase]
- AMD vs. Intel im XMG Neo 16: Ryzen 9 9955HX vs. Core Ultra 9 275HX von 15 bis 180 Watt [Computerbase]
- Nvidia GeForce RTX 5090 Laptop Analysis – Faster, but there is more to come [Notebookcheck]
- GeForce RTX 5000 Laptop GPUs: Notebook-Hersteller sollen die TDP weiterhin nennen [Computerbase]
- Darauf habe ich gewartet: Die RTX 5070 Ti Laptop ist so stark wie eine 4080m und bietet einen großen Vorteil [Gamestar]
- GeForce RTX 5070 Ti Laptop vs. RTX 5070 Laptop – The successors to the RTX 4070 Laptop in review [Notebookcheck]
- The RTX 5070 Ti Laptop and up to 128 GB RAM inside a gaming/workstation hybrid – XMG Pro 16 (E25) laptop review [Notebookcheck]
- Is This a Joke? 5090 vs 4090 Laptop Comparison in 25 Games [Jarrod’s Tech] (see XMG comment)
- The Laptop RTX 5070 Ti is … Good!? [Notebookcheck YouTube]
Previous Information
Older information that has since been overtaken by newer updates can be found here in the archive:
[Archive] Delay and uncertainty in the validation of G-SYNC and NVIDIA Advanced Optimus
28 March 2025: Pre-order customers have received the following email, depending on which display they configured. Text that applies only to Mini LED configurations is shown in italics.
| Standard display | Mini LED display |
| We have to inform you today about an unexpected change regarding your pre-order of the XMG NEO 16 (A25/E25) and apologize for any inconvenience caused. The XMG NEO 16 (E25/A25) will ship without support for NVIDIA G-SYNC/Advanced Optimus, so we would like to offer you the following option: Option A: You can keep your order and receive a 105 € refund as compensation. We also grant you a right of withdrawal of 45 days from receipt of your device. Option B: Alternatively, you can of course cancel your order and receive a full refund. A firmware update is currently being evaluated by NVIDIA in the US, with which we hope to be able to add the functions in a few weeks. At this time, however, we cannot guarantee the positive outcome of the evaluation by NVIDIA. Please let us know which option you choose by 02.04.2025. If we do not receive any feedback from you, we assume that you will choose option A and hold on to your order. | We regret to have to inform you today of an unexpected change regarding your pre-order of the XMG NEO 16 (A25/E25) and we sincerely apologize for any inconvenience caused. The XMG NEO 16 (E25/A25) will be delivered without support for NVIDIA G-SYNC/Advanced Optimus. At this time, we cannot guarantee that these features can be enabled for the mini-LED display via a firmware update at a later date. Therefore, we would like to offer you the following options. Option A: To accommodate you, we are offering a 105 € refund and an extended withdrawal period of 45 days from receipt of your device. Option B: Alternatively, you can of course withdraw your order and receive a full refund. Option C: If you decide to switch to the IPS display, we would like to point out that this will also not have G-SYNC/Advanced Optimus available at the start of delivery. However, we assume that a compatible firmware update will be provided in the upcoming weeks. Of course, we will also refund the price difference between the two displays in this case, which would bring the total refund to 280 €. Please let us know by April 2, 2025 which of the options offered you have decided on. If we do not hear from you, we will assume that you have decided on option A and wish to hold on to your order. |
We are working on updating our online store to reflect these changes and ask for a some additional patience in this regard. The change took place on 31 March 2025.
Configure any buy
XMG NEO 16 (2025) with AMD and Intel can be configured and ordered at bestware:
Configure now: XMG NEO 16 (E25) mit IntelConfigure now: XMG NEO 16 (A25) mit AMD
